MedSafeData FAQs

Q: What is MedSafeData?
A: MedSafeData is a free online platform that allows you to store and manage your essential medical information, including medications, allergies, blood type, and medical alerts. It provides a quick and easy way for you and healthcare providers to access this information in emergencies.
Q: How do I access my account?
A: You access your account using a PIN code you create on first access. It’s vital to save this PIN code.
Q: Is my information secure?
A: Yes. We encrypt your insurance number (if entered) and collect no personal data. Access is controlled by your unique PIN.
Q: Can healthcare providers access my information?
A: Yes, healthcare providers can access your medical information by scanning your unique QR code.
Q: What information can I store?
A: You can store information about your:
  • Medicines (name, dosage, frequency)
  • Brief Medical History
  • Ethnicity
  • Exercise
  • Lifestyle Factors: Diet, Smoking and Alcohol
  • Blood Group
  • Allergies
  • Age
  • Weight
  • Optional: Encrypted Insurance Number
Q: Is MedSafeData free?
A: Yes, MedSafeData is completely free to use.
Q: Can I download my medical information?
A: Yes, you can download your data as a PDF file.
Q: What happens if I lose my login PIN code?
A: Unfortunately, if you lose your login PIN code, you will lose access to your account. We strongly advise you to save it securely.
Q: Do I have to enter my insurance number?
A: No, entering your insurance number is optional. If you choose to enter it, it will be encrypted.
Q: Who can my insurance number?
A: It is only visible to medical proffesionals who need to know it.
Q: How do I give my medical information to a doctor?
A: Simply show them your QR code for them to scan.